Workplace Mediation
 

Transforming Workplace Disputes into Positive Working Relationships Conflict is an inevitable part of workplace dynamics even in the most cohesive workplaces. Workplace mediation enables organizations to address conflict quickly and effectively. Conflict management programs in the workplace can: Improve employee morale Increase productivity Decrease absenteeism Lower staff turnover What is Mediation? Mediation is an informal yet structured process in which a neutral third person helps disputing parties work through and resolve conflicts. The mediator does not give legal advice or decide how the dispute should be resolved. The mediator guides parties through a process in which they discuss the issues, generate options for resolving the dispute and design an agreement that meets their respective interests. Mediation offers the opportunity: To be heard To develop new ways of dealing with conflict To create your own solution(s) To save time, expense and the distress of living with unresolved conflict. Why Does it Work? Feelings, facts, and behaviors are communicated and considered with the help of a trained, neutral mediator. Neither party is blamed. Participants are responsible for creating their own agreements. Each party negotiates the terms necessary to meet their interests. Participants are responsible for implementing the outcome. Discussions in mediation are confidential.

How Mediation Can Help Timely Issues are addressed without delay, complaints and concerns are handled quickly, satisfying agreements are implemented promptly. Cost Effective Employees return to productive and creative work. Avoids executive drain and costly litigation. Preserves Relationships  Professional relationships are maintained, often improved. Reduces Turnover Because employee concerns are acknowledged and addressed, job satisfaction is higher. Confidential Employees understand that information obtained in the mediation session will not be shared. High Compliance Rate Employees who participate in the development of a solution take ownership of the outcome and abide by it.